5 Steps to Recover From Most Problems After Updating iOS | Boomer Web School

5 Steps to Recover From Most Problems After Updating iOS

Check these five things before contacting Apple Support.

Every year after Apple releases their annual update, you’ll get more software update notifications than normal--as frequently as once a week. That’s because in addition to the annual iOS update, Apple releases additional software updates to fix issues. I call these ‘minor’ updates. 

Take a look at my Facebook Live video for more information about these minor software updates, plus much more.

You can spot a minor update because they have additional numbers appended to the end of the iOS version. For example, a week after iOS 11 was released, Apple released another software update that was named iOS 11.0.1.

Since the release of iOS 11 on 9/19, I’ve been keeping an eye on the issues reported for iOS 11 and the associated minor updates:

  • iOS 11.0.1 on 9/26/2017 - Fixed an issue with Microsoft Exchange email accounts. Since this update was fixed a week after the initial iOS 11 release, anyone who waited until after 9/26 to update (which is most people) didn’t even notice. 
  • iOS 11.0.2 on 10/3/2017 - Fixed a problem with a crackling noise in the earpiece of the iPhone 8. 
  • iOS 11.0.3 on 10/11/2017 - fixes issues with unresponsiveness and haptic feedback on the iPhone 7 and newer.

Most people wait a few weeks after the annual iOS release is announced until these bugs are worked out. Most people also complain about slow performance, battery problems, issues with apps, and other minor bugs which are all to be expected. 

If you’re having a problem with your iPhone or iPad after updating, follow these five steps before you head to the Apple Store:

1 - Check for Software Updates
  • With over 85 millions iPhone owners in the United States, Apple is likely aware of wide-spread issues and has fixed it in a software update.
  • Even if you don’t see the red notification symbol next to your settings icon, there still may be a software update available.
  • Check for updates by going to Settings > General > Software Update.

2 - Be Patient
  • Immediately after you finish the update of a major release like iOS 11, your device is performing many tasks in the background that can impact performance.
  • With the iOS 11 update for example, photos and videos use a new compression technique that takes up half the space for the same level of quality. 
  • Your iPhone is still functional after the update, but give it a few hours, or even a few days before you panic about slow performance.

3 - Update Apps
  • If an app is freezing or not working properly, close it down by double clicking the home button, finding the app in the app switcher, then dragging the app up until it is closed. 
  • Find the app on your device and open it to see if it resolved the problem.  
  • If still not resolved, check to see if there is an app update by locating the app in the App store. You’ll see the word ‘update’ if an app update is available.

4 - Restart Your Device
  • Sometimes you just need a good old fashioned reboot. You can do this on your iPhone or iPad by restarting your device.
  • To restart, press and hold the Sleep/Wake button (on the upper right side or top) until the slider appears. Drag the slider to turn it off.
  • To turn the device back on, press and hold the Sleep/Wake button until the Apple logo appears.

5 - Force Restart Your Device
  • As a last resort, you can force restart your device. You won’t lose any data, but doing a force restart is like unplugging your computer when it’s running. It’s not a good idea, but it works. 
  • To force restart iPhone 7 and 7 Plus (and newer), press and hold the Sleep/Wake button (upper right) and volume down buttons at the same time until the Apple logo appears.
  • For older iPhones and iPads, press and hold the Sleep/Wake button (upper right or top) and the home button at the same time until the Apple logo appears, which can be 20 seconds or more.

If you still have issues after following these steps, it’s likely that you’ll have to visit the Apple Store to see if there is a bigger issue with your device. 

If you want even more details about the iOS 11 update, I also have a PDF which outlines the 10 Best Features of iOS 11. Click here to download your FREE PDF!